All products are fully examined before delivery and shall be delivered undamaged, in its proper condition. Your products, completely in original packaging, shall be carefully placed into our delivery packages in order not to get damaged on their way to you.
The buyer has the right to return the goods to the seller after delivery in the following cases:
• if s/he is delivered items that have not been ordered,
• if s/he is delivered items past the expiration date, and/or
• if s/he is delivered defective or visibly damaged goods.
The item must be returned in its original packaging, unused and undamaged (unless the damage is the cause for the return), along with the receipt delivered with selected items. Otherwise the return will NOT be approved.
When receiving a shipment you notice same damage, please inform the courier immediately about it and open the damaged package along with him.